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Bogus Crime Scottish Water

Alert message sent 13/09/2021 08:05:00

Information sent on behalf of Neighbourhood Watch Scotland

Bogus Crime Alert - Water in the home

We've been in touch with Scottish Water regarding bogus callers within Lanarkshire.

Scottish Water and Lanarkshire Police Division are committed to preventing people becoming victims of bogus callers.

Scottish Water say: "Anyone calling from Scottish Water, either an employee or a contractor working on our behalf in your area, will always carry a photo identification (ID) card.

"This may be either a Scottish Water ID card, or they may have an ID card for the contractor. They will usually drive vehicles clearly marked with our logo.

"Scottish Water employees or any contractor working for us, will never ask for, nor accept, any money from you at your home."

If someone reporting to be from Scottish Water comes to your house, please call their customer helpline on 0800 0778 778 before you open the door. They can confirm if the caller is genuine.

A genuine caller will always be happy to wait while you confirm their identity. Full information can be find here - https://www.scottishwater.co.uk/Your-Home/Campaigns/Bogus-Callers

If you believe someone is suspicious, please contact us on 101 or 999 in an emergency.

Message sent by
Katie Edwards (Police, Community Safety Department, Lanarkshire)

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