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Scams Update

Alert message sent 16/10/2020 13:33:00

Information sent on behalf of Neighbourhood Watch Scotland

New Amazon Scams

A new scam email purportedly from Amazon has been seen this week, saying that you have been selected as a finalist to win a 'Free Amazon Reward'.

The email has a list of five finalists which includes your name and shows that three others have already 'confirmed their final spot'. It goes on to say that you must confirm your participation within 48 hours so that you won't lose your place in the final - you are asked to click on a link which does not lead to the Amazon website.

Another scam email says that you have accumulated tens of thousands of loyalty points and that you will receive a mobile phone to thank you. You are asked to click on a link to confirm your delivery address and payment details.

Again, there is a sense of urgency - the email states that your loyalty points will expire at the end of the month.

Don’t click links in unsolicited emails. If in doubt, contact the company directly to determine if it’s legitimate.

Appliance Cover Scam Calls

Misleading sales of insurance or warranties for white goods and appliances were the most commonly reported phone scams in Scotland between April and June this year.

In one Scottish case, an elderly woman with dementia received a call offering her a service contract for a brand of television that she didn’t even own. She was confused and agreed to pay £200 for the contract.

If you receive a similar cold call and are not sure whether it is legitimate, hang up and contact the original supplier to check whether you need a new warranty.

Scam Green Deal Adverts

Trading Standards Scotland’s campaign to help Scottish consumers avoid energy marketing scams and recognise misleading adverts which promote non-existent funding schemes or grants has been featured in a Which? Conversation this week.

You can watch their short animated videos on YouTube for window and boiler funding, along with a series of short videos produced with Home Energy Scotland.

You can read more about these scams and the other scams affecting consumers across Scotland in this week's Scam Share Bulletin from Trading Standards Scotland

If you've been the victim of a scam, get in touch with us at consumer.enquiries@southlanarkshire.gov.uk or call us on 0303 123 1015.

Stay safe!

Message sent by
Leisa Hughes (NHWN, Administrator, South Lanarkshire)

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