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Alert message sent 15/10/2020 10:35:00

Information sent on behalf of Neighbourhood Watch Scotland

Police Scotland have received several reports from local residents in both West Dunbartonshire and Argyll & Bute about bogus callers posing as computer technicians from various companies, such as Microsoft, Norton and BT. The pattern of the calls is similar where the intended target is contacted and informed that there are faults or a virus on their computers. A request is then made for remote access to the machine in order to conduct a diagnostic test. Providing such details can lead to the caller obtaining financial details resulting in money being withdrawn fraudulently.

A Police Spokesperson commented: “These callers are often very convincing and we would advise residents to be cautious when receiving these types of phone calls. When in doubt, end the call and contact your internet service provider’s security team for guidance. The risk of allowing someone remote access to a laptop or PC is that the fraudster can infect the machine with a virus or they will request payment for work they allege has been undertaken.”

For more information on how to protect yourself from fraud visit the Action Fraud web-site:


For more information on bogus callers visit our website:

Message sent by
Tracy Melvin (Police, Constable, Dumbarton Police Office)

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