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Scams Update

Alert message sent 18/09/2020 12:00:00

Information sent on behalf of Neighbourhood Watch Scotland

Fixed Penalty Notice Scam

A consumer sent us this scam email he received, purporting to be HM Courts and Tribunals Service.

This is another example of a phishing email, which is looking for the recipient to click the link to provide payment details or personal information.

Remember, don’t click links in unsolicited emails – if in doubt, contact the organisation directly.

Contact Tracing Scams

The Scottish Government launched the new Protect Scotland contact tracing app last week and, in her daily briefing on Tuesday, the First Minister warned about 'despicable' contact tracing scams. 

Since the launch of the Test and Protect system, there have been several reports of scammers posing as contact tracers and asking people to make payments for tests or asking for financial information, social media logins or passwords.

It is more important than ever that you know what to expect when a contact tracer gets in touch with you and what genuine contact tracers will NOT do.

Bank Phone Scam

A 23-year old man from Paisley recently lost a four-figure sum after receiving a cold call from a scammer posing as a member of staff from the Bank of Scotland. The caller said that the man's account had been compromised and convinced him that he needed to move it to another account for safety.

The criminal was able to clone the bank's phone number in order appear genuine.

Your bank will NEVER cold call you and ask you to transfer money to a different account. 

Contact your bank immediately if you think you may have made a payment to a scammer or if you are worried that a fraudulent transaction has been made from your account. Use the phone number on your bank statement or a publicly listed number (don’t use a number given to you by a cold caller). To ensure that you are disconnected from the cold caller, phone another number such as 123 before phoning your bank or call them from another phone.

Find out more about avoiding bank scams on Trading Standards Scotland's website.

You can read more about these scams and the other scams doing the rounds in this week's Scam Share Bulletin from Trading Standards Scotland.

If you've been the victim of a scam, report it to us at consumer.enquiries@southlanarkshire.gov.uk or call 0303 123 1015.

Stay safe!

Message sent by
Leisa Hughes (NHWN, Administrator, South Lanarkshire)

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