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Domestic abuse help still available 24 hours a day by phone and online

Alert message sent 03/05/2020 11:02:00

Information sent on behalf of Derbyshire Constabulary

Victims of domestic abuse are being reminded that support is still available to them 24 hours a day, despite the current coronavirus pandemic.

In Derbyshire there are a variety of organisations that can help support domestic abuse victims – no matter their situation.

Detective Chief Inspector Brian Bilby, Derbyshire Constabulary’s lead for domestic abuse, said: “While many things have changed in light of the current crisis one thing remains the same – that the force and our partners remain committed to protecting the victims of domestic abuse.
“We people under financial pressures and mental stress the like of which they may never have had before there is a real concern that abuse may begin or be exacerbated.
“No matter the changes the outside world has seen the support remains for the victims to contact both the force and our partners.”
For those wanting to contact the police there are a number of different routes to take, depending on what a victim is comfortable, or able to, to do.
DCI Bilby said: “If you are in a situation where you fearful for your life you should call 999 immediately – no matter the time of day.
“If, however, if that is not the case you are still a victim and should report the abuse that you are suffering.

You can do this by contacting us with a private message to the main force Facebook (@derbyshireconstabulary) and Twitter account (@Derpolcontact).

These are monitored 24/7 and you will receive the same service as if you were calling the non-emergency 101 number – which is still open to you if you are able to use a phone.”

While the force has a large amount of support on offer we also understand that some people may not feel confident or prepared to speak directly to the police.

DCI Bilby said: “If you do no wish to speak to the force then you are able to call the Derbyshire Domestic Abuse Helpline on 0800 0198 668.

“This is also taking calls 24/7 and will be able to offer you support from various different organisations, refer you to a refuge if this required and will explain how you can pursue a criminal prosecution against your abuser. You can also email them in order for a member of staff to contact you at a time and manner that is safe for you.

“Whatever route you choose to take the most important step is to pick up that phone or send that message. You do not have to live with the abuse you are suffering, you are not alone and there are many people who are waiting to support and help you.”

If you're experiencing domestic abuse or know someone who is, tel: 08000 198 668 and you'll get help from someone close by.

You can also email the support line giving a number you can be contacted safely at derbyshiredahelpline@theelmfoundation.org.uk

If you're deaf or hearing impaired, or unable to phone, text the Derbyshire Domestic Abuse Support Line tel: 07534 617252. Emergency SMS - text: 999.

For the National Domestic Violence 24-hour help line tel: 0808 2000 247.

For more information about domestic abuse services visit: www.saferderbyshire.gov.uk/what-we-do/domestic-abuse/domestic-abuse.aspx


Updated: 02/05/2020 by Default Admin (VISAV, Admin, Gobal)
Message sent by
Carole Woodall (Police, Communications Administrator, Derbyshire)

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