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Domestic Abuse and Hate Crime resources

Alert message sent 05/04/2020 19:01:00

Information sent on behalf of Surrey Police

Dear Surrey Heath In The Know members.

We have been asked to share the following information about Domestic Abuse and Hate Crime resources.

Surrey Community Harm Reduction Group - Putting Victims First.

Domestic abuse.

The Government has issued guidance for people who are experiencing, or feel at risk of, domestic abuse. The guidance signposts people to a range of different public and voluntary sector services who can offer support, such as the National Domestic Abuse Helpline, Women’s Aid and Men’s Advice Line. Support for professionals is also available.


A Message from the Surrey Domestic Abuse Partnership

The Surrey Domestic Abuse Partnership is aware that the measures that the government have taken to reduce the spread of Covid-19 will put survivors of domestic abuse at further risk. Being unable to leave home will make accessing support even more difficult and being isolated at home with a perpetrator increases the risk of serious harm or worse.


For this reason we are determined that all our services will remain open to support those who need us. We have put contingency plans in place to enable us to continue running our services and we are working with our partners to develop new working practices and protocols to help us deal with the current crisis.

Our community outreach services are still open to referrals although this service will be delivered remotely and the confidential Your Sanctuary DA Helpline and on-line chat service is available for anybody seeking information or support. The refuge network both in Surrey and across England and Wales are working hard to keep women and their children safe and can be accessed through the Your Sanctuary helpline.


In danger, need the police, but can’t speak.

SILENT SOLUTION is a way for the public to access help in an emergency situation even if it’s not safe, or they are unable to speak. This solution allows someone to make themselves heard and let the 999 operator know the call is genuine. The attached poster and guidance gives advice and information nohow the solution works.

Bright Sky App

Bright Sky is an App providing support and information for anyone experiencing domestic abuse, or someone concerned about a friend or family member. In addition, the app is available for use by employers and service providers and includes:

A UK-wide directory of specialists domestic abuse support services.
A secure My Journal tool to record incidents of abuse via text, audio, video or photo form, without any of the content being saved on the device itself.
Questionnaires to assess the safety of a relationship, plus a section on dispelling myths around domestic and sexual abuse.
Links to further resources and information on topics around domestic abuse.

You can download Bright Sky for free on the Google Play Store and App Store, where it is available in English, Polish, Punjabi and Urdu.


Stop Hate UK - Coronavirus update

The current Covid-19 pandemic is undoubtably showing us the best in communities coming together. However isolated incidents of hate crime and hate speech still remain in our society. Nationally we are seeing a rise in the number of hate crimes targeted at the Asian community, and in particular the Chinese community. prior to the outbreak of Covid-19 there were very few Chinese nationals reporting incidents of race hate. Please help us to inform people that Stop Hate UK is here to help and would want to hear about such incidents. Please see attached document for further information and link below about how to report hate crime.


For further information about domestic abuse help and support:

For further information about community safety in Surrey:

Kind Regards

Rob Freeman
Community Engagement Volunteer (Surrey Heath)
Message sent by
Rob Freeman (Surrey Police, Volunteer, Surrey Heath)
Attached files
File nameFile size
Stop Hate UK - Coronavirus Update for Helpline Area_HRF.pdf1,768.8 KB
Silent_solution_poster-1.pdf886.7 KB
Silent_solution_guide.pdf359.5 KB
Bright Sky What CanDo Poster.pdf2,038.5 KB

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