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This message is dated Monday 9th March 2020 - Maidenhead

Alert message sent 09/03/2020 15:46:00

Information sent on behalf of Thames Valley Police

This message is dated Monday 9th March 2020 for Maidenhead.
FIRST, My thanks to all those that attended the Residents Association AGM meeting in Rushington Avenue, to which I was invited, to give a Crime Prevention / Scams & Fraud talk.  A really interesting question was raised. 

When installing security items like Video Doorbells, wireless Alarm systems, do we cover the necessity to ensure passwords are really good, because they understood, these have recently been hacked.  I had not heard this.  I assisted my son to instal his video doorbell, which is protected, as part of his home Internet network, which is of course password protected.  I am not sure what the situation is re wireless Home Alarm systems - So I have asked our NHW Volunteer IT Guru Paul Hay, to come up with some advice.
Hi Jeff,
There have been a number of stories and issues around the misuse of Ring devices. It is not just the ones that face outwards, like the doorbells, but also those that have monitoring cameras inside the house. Technically, the Ring device itself isn’t being hacked. What is happening is that the bad guys are logging into the Ring Customers online account remotely, to get access to their devices.
The reason for this is that many people use the same password for different online services. So if there is a data breach on another system which is then leaked, and that leaked information includes the same password used on their Ring account, the bad person has the ability to log into the Ring Customers account and monitor their cameras.
So what people should do is follow good practice for their account credentials:
Use a unique strong password for their Ring Account. This should be one not used anywhere else.
Do not share your password with other people (e.g. don’t share it with the dog sitter so they can check in with your camera to monitor your dog)
Set up 2 factor authentication. This means that as well as a password, when they log in it will ask them for a second method to prove it is them. A lot of banks are starting to enforce this by wanting to send a code to a mobile phone which you also need to use before it lets you into your account.
Here are a couple of articles by the National Cyber Security Centre which talks about securing Internet connected cameras

Here is a link to help create strong passwords:

Here is a link to set up 2-Factor Authentication on Ring devices:

I hope this helps ?

As always, our grateful thanks to Paul, for some clear and easy to understand advice.
NEXT: A burglary in Windsor:
6/3  Friday 11.30 a.m. / midnight - Bulkeley Avenue.  Burglary.  Point of entry - rear door left unlocked.  Untidy search.  Not yet known if anything stolen - repeat victim.  The elderly aggrieved requested a Home Security Survey, which was carried out by PCSO Isabel Santa Cruz-Machin.  She recommended and installed Windsor shock alarms and is requesting various other items, to be physically attached to the building.  As this aggrieved lives in a Housing Association property, their consent will have to obtained, before anything can be ‘attached’ to the building.
We are running this initiative closely with Neighbourhood Watch and we are really grateful and appreciative, for their involvement.  If Crime Prevention items can be installed immediately by the PCSO attending to carry out the Home security Survey, they do it on the spot.  If other items, such as door chains / door bars, spyholes / door viewers etc. are required, we pass the referral to John Diack, the Chair of the Maidenhead NHW Association.  He makes contact with the nearest NHW Co-ordinator, who goes along with Tony Drye, our volunteer builder, to carry out the installation - we are really grateful to Tony, for volunteering to do this, to help the community.  If the PCSO feels you could afford the simple safety items, they will signpost where you can buy them.  We, working closely with NHW, aim is to assist the most vulnerable in the community, to make them safe.  For a Home Security Survey, please email:


7/3  Saturday midnight / 4.50 p.m.  Holmanleaze.  CAR ENTERED BY UNKNOWN MEANS - cash stolen.
5/3 - 6/3  Thursday 7 p.m. / Friday 8 a.m.  Thames Crescent.  Catalytic converter stolen from under a car.  A Lexus RX400.

5/3 - 6/3  Thursday 10.30 p.m. / Friday 6 a.m.  Ray Mill Road East.  CAR ENTERED BY UNKNOWN MEANS - Zara puffa jacket and contents stolen including bank cards.
6/3 - 9/3 Friday 5 p.m./ Monday 7.45 a.m.  Quarrywood Road, Cookham.  Burglary, house being renovated.  Machinery and tools stolen.
4/3 - 6/3  Wednesday noon / Friday 9.30 a.m.  Farm, Bath Road, Littlewick Green.  100 yards of fencing pulled out and thrown down the roadside.
6/3  Friday 4 p.m.  Dean Lane, Cookham.  Attempted car break in - no entry gained and nothing stolen.  A witness saw a battered white van pull up beside the car.  A man got out and managed to open the car door without causing any damage.  The alarm sounded and the man immediately got back in the van and drove off.
6/3 - 7/3  Friday midnight / Saturday 10.30 a.m.  White paddock.  Car windscreen smashed.
6/3  Friday 2.45 p.m. / 4.40 p.m.  Moor Lane.  Car rear passenger window smashed - back pack & contents stolen.
7/3  Saturday 9.50 p.m.  Greenfields.  Window damaged by what looks like a BB gun pellet.
5/3 - 6/3  Thursday 8 p.m. / Friday 8 a.m.  The fairway.  Car broken into and cash stolen.  The headlight was also smashed.
8/3  Sunday  5.30 p.m. / 8.15 p.m.  Larchfield Road.  Silver BMW K1200 index MF ** EOX stolen from the road.
Please consider using our online reporting system but please note this reporting tool is not for use where a crime happening right now, the suspect is still at the scene, or anyone seriously injured or in immediate danger.
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Eyes, ears.....and Brain



The Maidenhead Police Area NHW Association continues to flourish and is making great strides in reactivating and expanding Neighbourhood Watch within the town and its surrounding areas. Many new schemes have been established over the past year and many more are emerging, thanks to a number of new active Coordinators.  Residents within these scheme areas can now benefit from the new initiatives being introduced by Neighbourhood Watch and Thames Valley Police.
One such exciting initiative is the introduction of free home security surveys, to be conducted by a local PCSO, who will assess the security of your property for any potential vulnerability, and will make recommendations on what you can do to improve your safety and security. They will also offer very useful security items such as a variety of alarms, handbag bells and cables, fake TVs, etc., all of which are available, at no cost, courtesy of Thames Valley Police, for those who cannot afford to purchase their own. They can further refer you to NHW for the supply and installation of additional security items such as door chains, magnified spy holes, etc., also at no cost to those who can’t afford them. 
If you are interested in a free home security survey please firstly join your nearest NHW scheme via www.ourwatch.org.uk by entering your postcode and then your details.  (If there is not a scheme in your area, you can set one up very easily.)   
 Then you can submit a request for a survey to:


If you have any questions relating to Neighbourhood Watch please contact the Maidenhead Multi-Scheme Administrator, John Diack at johndiack@hotmail.com.

Message sent by
Jeffrey Pick (Police, Community Engagement & Resilience Officer, Windsor & Maidenhead LPA)

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