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NW Fraud Alert

Alert message sent 11/07/2019 18:15:00

Information sent on behalf of Neighbourhood Watch


Dear Citizen ,          

As a cautionary tale we thought it was worth reporting on two worrying cases of Fraud which happened recently.  
In both cases individuals were contacted by phone by someone posing as a Detective Inspector from the Fraud Squad in Scotland Yard who was supposedly investigating fraud involving someone in their own local bank. The supposed DI said this was because their bank card had been cloned. After a very persuasive conversation he then requested the victims to draw cash out of their bank and give it to a Sergeant, who would collect it the next day, so that it would look like their account was still active. The idea was that they would be helping to incriminate an insider at the bank who was responsible for fraud, and for this reason it had to be kept secret. They would then be able to eliminate the risk that other funds could be removed from their account through the cloned Bank Card.

If you receive any phone calls like this remember that there are some simple steps you can take to keep safe.

It’s really important to be wary of any unsolicited phone calls, especially when they ask for your personal or financial details. Hang up the phone, wait five minutes, make sure there is a dialling tone, then call your bank or card issuer on a number you trust – such as the one on their website or on the back of your bank card.
Your bank will also never ask you to check the number showing on your phone’s display matches their registered phone number.
Criminals may already have some information about you, for example your name and address. So don’t assume that a call is genuine just because they have these details or because they claim to represent a legitimate organisation you use or a person that you know.
Never feel pressurised into making a quick response; scammers will sometimes try to hurry you into taking action. A genuine organisation will always give you the time you need to make an informed decision.
If you’re ever at all suspicious about a call, then just hang up the phone.

It would be worth reminding everyone in your Neighbourhood Watch Scheme that your bank or the police will never:
  • Ask you to transfer money to a new account for fraud reasons, even if they say it is in your name.
  • Phone you to ask for your 4-digit card PIN or your online banking password, even by tapping them into the telephone keypad.
  • Ask you to withdraw money to hand over to them for safe-keeping.
  • Send someone to your home to collect your cash, PIN, payment card or cheque book if you are a victim of fraud.
  • Ask you to purchase goods using your card and then hand them over for safe-keeping.
  • If you are given any of these instructions, it is a fraudulent approach.
  • The UK banks, building societies and card issuers, with the support of the police, have published a Joint Declaration which clearly explains those requests they will NEVER ask of you on the phone.
Stay Safe
Guildford Neighbourhood Watch Support Group
Message sent by
Robert Drake (NHWN, MSA, Guildford)

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