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Bogus Phone Calls

Alert message sent 07/06/2019 11:49:00

Information sent on behalf of Neighbourhood Watch Scotland

The following information was recently circulated by Police Scotland

Police in North Ayrshire are encouraging residents to be alert should they receive unsolicited phone calls from callers claiming to be police officers or bank personnel.

The caller will often claim to be investigating criminality and will explain:
  • There has been fraudulent activity at the victims’ bank and the staff at the bank are involved, the victim is then asked to withdraw money to either keep it safe or assist the police with their investigation.
  • A business such as a jewellers or currency exchange is fraudulent and they require the victims’ assistance to help secure evidence by purchasing jewellery or exchange a large amount of currency to hand over to the police.
  • The victims’ card has been compromised and used to purchase goods by a suspect, the victim is requested to withdraw their money to keep it safe or hand over their bank card to the police.

The victim will then be encouraged to phone a number to confirm the callers identify as genuine. This number will be answered by an associate of the bogus official.

The bogus official will advise the victim to lie about the reason for the withdrawal or purchase if challenged by legitimate bank staff, stating the staff member is involved in the fraud under investigation.

A ‘courier’ then attends the victim’s home address to collect the goods the same day. Often the victim is given a code word for the courier as a way of authentication

Your bank or the police will never:
  • Phone and ask you for your PIN or full banking password
  • Ask you to withdraw money to hand over to them
  • Ask you to transfer money out of your account
  • Send someone to your home to collect cash, PINs & cards

For further advice, please visit: https://www.scotland.police.uk/keep-safe/personal-safety/identity-theft-fraud-and-scams

Message sent by
Varrie McDevitt (NHWN, Admin Assistant, NW Scotland)

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