Following a couple of incidents reporting Rogue Traders and a Gumtree Scam we would like to share the following crime prevention information.
We have had reports of persons offering services to residents through door step trading, on a few occasions the trader has approached a resident and pestered them to employ their services, for driveway work, gardening roof work etc.
Rogue Traders are traders who may knock on your door and offer you a service, but overcharge you for poor, unnecessary or incomplete work
Police and Trading Standards advice to consumers:
- Don’t deal with traders who knock on your door touting/offering their services. Even if it is for work you want doing. It’s better to find a trader you trust rather than someone who has just knocked on your door.
- If you need some work doing we recommend using a personal recommendation from a friend, family or neighbour. If this is not possible you can phone 03454 04 05 06 and obtain a trader from the Trading Standards Audited Buy With Confidence Scheme.
- The Consumer Rights Act 2015 states that any work must be completed with due care and skill, completed within a reasonable time for a reasonable price and any products should be as described, fit for purpose and of satisfactory quality.
- If the contract is agreed while the trader is in your home they should give you clear information about themselves (i.e. their name, address and telephone number), the price or how it will be calculated and information on your cancellation rights (you should be allowed a 14 day cooling off period). This must be given in a durable medium (i.e. not verbally).
If you see something suspicious which you belive to be a rogue trader please call 999 at the time or report via phone on 101. Alternatively you can report online at www.dorset.police.uk
Please also keep an eye out for relatives and neighbours who may be more vulnerable to falling victim to the rogue traders.
We have also become aware of a scam involving persons not paying for items on sites like Gum Tree. The scam involve the person contacting the seller asking for a large item to be sent via courier. The victim then receives an email claiming to be from paypal showing funds have been received. This email was a forgery with no funds transferring into their account.
The victim was asked to pay for courier via moneygram following this bogus paypal email.
Please ensure you remain vigilant when conducting online transactions.
- Ensuring the padlock symbol is visible if you are inputting payment details.
- Check the validity of addresses for emails your receive, a bogus email may contain words of a genuine company for example firstname.lastname@example.org
Find out more information at www.dorset.police.uk/help-advice-crime-prevention/scams-fraud-cyber-crime/